Last updated: [Insert Date]
Welcome to Molo Kid Clothing Sale! These Terms and Conditions outline the rules and regulations for using our website and purchasing our children’s beachwear, swimwear, and special occasion clothing. By accessing our site and making purchases, you agree to these terms.
1. General Information
1.1 About Us
Molo Kid Clothing Sale is an online retailer specialising in high-quality children’s clothing, including beachwear, swimwear, casual wear, and special occasion outfits. Our company is located at 90 Thorpe Rd, Norwich, GB NR4M 6AU.
1.2 Target Audience
Our products are designed for children, purchased by parents, guardians, or gift-givers who value quality, style, and comfort in children’s apparel, particularly for beach and special occasions.
2. User Obligations and Responsibilities
2.1 Account Information
When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
2.2 Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Interfere with the proper working of the website
- Submit false or misleading information
- Use our products in any way that could harm children
3. Products and Services
3.1 Product Descriptions
We strive to accurately describe all products including beachwear, swimwear, skirts, and special occasion outfits. However, colours may appear slightly different on screen due to monitor variations. Sizes follow standard children’s measurements.
3.2 Hygiene Considerations
For health and hygiene reasons, swimwear items (including bikinis, tankinis, and swimsuits) cannot be returned unless faulty. All swimwear must be tried on over underwear.
3.3 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
4. Order and Payment Terms
4.1 Order Process
Your order represents an offer to purchase which we accept by sending a confirmation email. We process orders within 1-2 business days after payment confirmation.
4.2 Payment Methods
We accept Visa, MasterCard, JCB, and PayPal. You represent that you have the legal right to use your payment method.
4.3 Pricing
All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors, even after an order is placed.
5. Shipping and Delivery
5.1 Shipping Options
We offer:
- Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
- Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)
5.2 Delivery Areas
We ship worldwide except to parts of Asia and remote areas. Delivery times are estimates and may vary due to customs processing.
5.3 Delivery Issues
You are responsible for providing accurate delivery information. We are not liable for delays caused by incorrect addresses or customs delays.
6. Returns and Refunds
6.1 Return Policy
You may return most items within 15 days of receipt if:
- Items are unused, unworn, and in original condition with tags attached
- Original packaging is included
- Proof of purchase is provided
Swimwear items can only be returned if faulty due to hygiene reasons.
6.2 Return Process
Contact us within 15 days at [email protected] with your order details. We will provide return instructions. You are responsible for return shipping costs.
6.3 Refunds
Refunds are issued to the original payment method within 3-5 business days after return inspection. Sale items are eligible for exchange or store credit only.
7. Intellectual Property
All content on our website, including images, text, and designs, is our property or used with permission. You may not use our content without express written permission.
8. Liability Limitations
8.1 Product Use
Our products are designed for children’s wear but should be used under adult supervision, especially swimwear and beachwear near water.
8.2 Website Use
We are not liable for any damages resulting from website use or inability to use our site. We do not guarantee error-free operation.
8.3 Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control.
9. Privacy
Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect and use your information.
10. Changes to Terms
We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.
12. Contact Us
For questions about these Terms, please contact us at:
Email: [email protected]
Address: 90 Thorpe Rd, Norwich, GB NR4M 6AU
